The CSR-New Loans will respond to customer inquiries and assist in the servicing department by performing the following duties:
Inputs information on new loan files from all channels: Core, Alliance, Heritage, and FHLB.
Printing, mailing and imaging of Loan Documentation for special projects.
Performs various clerical duties, including the filing and imaging of documents and correspondence in the appropriate loan files.
Provides superior customer service, both written and verbal, to homeowners, bankers and other vendors.
Required Education: High School Diploma or general education degree (GED)
Required work experience: One to two years of related experience and/or training; or equivalent combination of education and experience.
Technology Skills: Basic Microsoft programs-Excel, Word,Outlook
Required traits for the position: Detail-oriented
Internal Number: IBMC
About Iowa Bankers Mortgage Corporation
In our 125-year history, the Iowa Bankers Association (IBA) has been dedicated to serving Iowa banks and their employees. As the voice of Iowa’s banking industry, the Association serves more than 95 percent of banks and savings institutions in the state. The IBA and our affiliate companies – Iowa Bankers Insurance and Services, Inc., Iowa Bankers Mortgage Corporation and IBA Securities – provide services that allow banks to better serve their communities and the state of Iowa. The Association contributes to the success of Iowa banks by providing legislative representation, education and training opportunities, regulatory compliance assistance and a host of other services. Member banks also benefit from the insurance, mortgage and securities brokerage services offered by the IBA’s affiliate companies.