Utilize your accounting, collections, credit analysis and customer service experience to assist the Port of Seattle’s business operations!
This position meets the Essential Critical Infrastructure Workers criteria for Washington State. During the “Stay Home, Stay Healthy” order, most of this work can be performed remotely. Social distancing and personal protective equipment guidelines will be followed when required to work onsite.
PURPOSE: Responsible for the credit and collection of the Port of Seattle’s account receivable and annual billings. Serve as both the customers’ primary contact regarding their accounts, and as the information coordinator between the customers, Port personnel and other related external sources.
ESSENTIAL FUNCTIONS: This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed. Essential duties and responsibilities may include, but are not limited to, the following:
Monitoring and Analysis of the Port's Receivables Accounts:
Responsible for the ongoing monitoring and analysis commercial and consumer accounts using PeopleSoft (PS) Financial System.
Review and analysis of aging reports to create and monitor Customer Aging Reports on an ongoing basis to identify trends in customer activity, signs of default, and analyze payment performance are within acceptable limits.
Review and analysis of PS finance charge invoices and reports that provide visibility of all customer accounts receivable activity details.
Provide analysis of customer account information from the business operations subsystems.
Supports Accounts Receivables Team operations as a resource and backup for accounting and credit analyst critical functions.
Loss Recovery and Collections:
Use various tools and techniques to prevent Port losses, manage loss recovery and collect amounts due on delinquent accounts.
Work with Property Managers and the customers to obtain surety bonds, letters of credit and cash deposits to protect against loss from unpaid accounts.
Responsible for the preparing, completing and submitting the surety bond claims, claims on letters of credit and initiating use of cash deposits to cover unpaid balances.
May execute/file liens on behalf of the Port in an effort to motivate the recovery of receivables due on delinquent accounts.
The filing of a lien requires strict compliance with legal requirements.
Review the bankruptcy information, ceasing collection efforts in compliance and directing Port processing to ensures compliance with bankruptcy laws, providing input to the cost-benefit decision and filing the proof of claim when the decision is made to proceed with collections.
KNOWLEDGE, SKILLS & ABILITIES:
Provide subject matter expert level knowledge of various loss prevention and loss recovery practices and techniques.
Strong understanding of billing and receivables modules, receivables aging and a working knowledge of accounts payable and general ledger modules, journal entries and chart fields.
Knowledge of Generally Accepted Accounting Principles (GAAP) and processes both within Revenue Services and Line of Business operations for cash receipting, billing, deposits, refunds and other types of activity related to customer accounts and financial reporting.
Strong understanding and aptitude for working with regulatory/legal requirements and contracts/agreements governing or related to billing, bankruptcy, surety, liens, seizure and disposition of personal property, and other requirements related to loss prevention and recovery.
Strong initiative and leadership skills.
Must have highly developed interpersonal and communication skills, both written and verbal.
Must be proficient in computer skills and usage of spreadsheet, word processing and enterprise accounting applications.
Must possess excellent analytical/problem-solving skills, attention to detail, accuracy and complex reconciliation skills.
Excellent customer service.
Ability to work proactively and independently both from a remote location when the building office is unavailable, and when the building office is available
Ability to partner with business operations and other internal stakeholders to accomplish performance objectives.
Ability apply professional judgement and make decisions.
Ability to work independently and work well as a team member of an accounting operation team and work well with cross functional teams.
Ability to analyze and resolve various issues/problems related to customer account balances, accounting issues, system production issues.
Ability to work well with financial systems, banking systems, business operations systems.
QUALIFICATIONS: Combination of education and experience demonstrative knowledge, skills and abilities equivalent to:
Bachelor’s degree in Accounting, Finance or related field; and
Six (6) years of experience in commercial and consumer credit and collections.
Master’s degree; and/or
Eight (8) years or more of progressive experience in commercial and consumer credit and collections, preferably in a high volume and fast-paced environment.
The Port of Seattle is an equal opportunity and affirmative action employer that values diverse perspectives and life experiences. We encourages people of all backgrounds to apply, knowing decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law, regulations and ordinances.