The CSR I-Escrow will respond to customer inquiries and provide support to the insurance department by performing the duties outlined below.
Update our system with current escrow information
Reach out to insurance companies/agents to obtain current insurance declaration pages and/or invoices
Sort incoming daily insurance mail
Performs various clerical duties, including the filing and imaging of documents and correspondence in the appropriate loan files.
Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors.
Required Education: High school diploma or general education degree (GED)
Required Work Experience: Minimum six months of related mortgage banking experience and/or homeowners insurance or equivalent combination of education and experience.
Internal Number: IBMC
About Iowa Bankers Mortgage Corporation
In our 125-year history, the Iowa Bankers Association (IBA) has been dedicated to serving Iowa banks and their employees. As the voice of Iowa’s banking industry, the Association serves more than 95 percent of banks and savings institutions in the state. The IBA and our affiliate companies – Iowa Bankers Insurance and Services, Inc., Iowa Bankers Mortgage Corporation and IBA Securities – provide services that allow banks to better serve their communities and the state of Iowa. The Association contributes to the success of Iowa banks by providing legislative representation, education and training opportunities, regulatory compliance assistance and a host of other services. Member banks also benefit from the insurance, mortgage and securities brokerage services offered by the IBA’s affiliate companies.