Manage and direct the deposit operations activities of the Bank. Ensure efficient delivery of back-office support services for deposit products and services, including new and existing deposit account and related services (i.e. debit card and overdrafts) set-up and maintenance, regulatory transaction monitoring, item processing and related exception item resolution.
Responsible for the development, communication, and implementation of all aspects of deposit operations related programs and procedures.
Responsible for interviewing, hiring, and training employees, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Responsible for recommending, planning, implementation and control of activities designed to achieve long-range objectives, including product development, regulatory compliance, and training of deposit operations staff.
Provide oversight of Deposit Operations personnel to ensure processes are completed timely and in accordance with department guidelines, policies, procedures, and regulatory requirements.
Recommend process improvement(s) and automated process workflows.
Provide operational, administrative, and technical support to departments throughout the organization.
Responsible for system administration for the bank’s core processing software and deposit platform software.
Represents Lincoln Savings Bank in a positive light in all professional duties. Including participating in civic, community, and networking events to cultivate productive relationships for Lincoln Savings Bank.
Performs other duties and responsibilities as defined by Management.
College degree preferred, or 5 years related experience Proven leadership and team development skills Numeric aptitude, analytical skills, detail orientation Excellent written and verbal communication skills Sound judgment and solid problem solving, decision making and organizational skills Ability to handle multiple priorities and ensure accurate and timely completion of all tasks Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)