Keystone Savings Bank is looking for a full-time, experienced Personal Banker to join their team at the Keystone, Iowa office.
Personal Banker I
The Personal Banker provides a wide range of customer service through sales and service to individuals with deposit products by performing the following duties and responsibilities:
Provides extensive customer service to depositors with specific or special banking needs. Provides personal banking account advice, including suggestions for account resolution and other information to assigned customers as needed
Cross sells products and services when appropriate. Identify referral opportunities and makes relevant referrals
Processes customer transactions within established guidelines and maintains and balances cash drawer
Complies with regulatory rules and regulations
Opens all types of accounts, including checking, savings, certificates of deposit, IRA’s, etc.
Assists potential customers in establishing new accounts and completing customer account files
Greets customers, provides excellent customer service, and helps customers meet their financial needs while adhering to policies, procedures and confidentiality
Requirements for the qualified candidate includes the following:
High School Diploma or equivalent
Two years of teller experience
Excellent verbal and written communication skills
Microsoft Office experience
Maintain a high degree of concentration and accuracy while multi-tasking
Ability to work both independently without direct supervision as well as with a team; minimal daily supervision
Must maintain the highest degree of confidentiality and integrity
Ability to work under pressure to meet pressing deadlines
Preferred qualifications include the following:
One year of account opening experience
Precision Banking Software (Fiserv) including Business Process Manager and Integrated Teller Software
About Keystone Savings Bank
In our 125-year history, the Iowa Bankers Association (IBA) has been dedicated to serving Iowa banks and their employees. As the voice of Iowa’s banking industry, the Association serves more than 95 percent of banks and savings institutions in the state. The IBA and our affiliate companies – Iowa Bankers Insurance and Services, Inc. and Iowa Bankers Mortgage Corporation – provide services that allow banks to better serve their communities and the state of Iowa. The Association contributes to the success of Iowa banks by providing legislative representation, education and training opportunities, regulatory compliance assistance and a host of other services. Member banks also benefit from the insurance and mortgage and securities brokerage services offered by Iowa Bankers.