The Credit Supervisor is responsible for the overall management of the Credit Department, which includes, develop and improve operational goals of department, staffing, training, and development of staff. Supervise credit representatives who are responsible for maintaining customer database, conducting credit investigation and collecting on delinquent accounts.
Train staff in proper, effective, and customer friendly collection efforts.
Train staff to review credit reports, credit references, and other relevant customer information to establish appropriate credit limits for customer accounts.
Supervise credit staff.
Review credit reports, credit references, customer payment history, etc. to establish appropriate credit limits on customer accounts.
Review orders in the credit que.
Make collection calls to customers.
Make client site visits as necessary.
Handle outside collection sources.
Address customer bankruptcy issues as they may arise.
Review and approve adjustment to accounts.
Attend semi-annual meetings for national and regional credit groups in our industry.
Complete weekly, monthly & yearly aging reports.
Review collection reports to ascertain status of collection and balance outstanding and to evaluate effectiveness of current collection policies and procedures.
Audit delinquent accounts considered to be uncollected; ensure maximum efforts have been taken before writing the account off to bad debt and forwarding to outside collection agency or attorney.
Monitor the percentages of aged accounts.
Coordinate with sales representatives and sales directors regarding collection efforts for their customers
Various credit or other projects as assigned by the controller.
5 – 7 years Credit/Collection and Supervisory experience in a position of increasing responsibility.
Internal Number: H5325
About Harrell's, LLC
In business for over 75 years, Harrell's became employee-owned in 2016. Since 1941, Harrell's has been providing high-quality agronomic solutions to our customers in turf, ornamental and specialty ag markets. We are committed to offering superior customer service, the highest quality products and innovative solutions to make them successful. Harrell's provides peace of mind by standing behind our products.