The successful candidate will focus on the installation, maintenance and support of server/network hardware and software throughout the holding company. In addition to these responsibilities, this job will support server-based applications, PC’s and IP Telephony systems.
Primary server and network hardware support for all Ohnward entities
Support consists of: front-line phone requests, responding/resolving/maintaining/logging hardware and software troubleshooting issues
Participates in maintaining the inventory of all server/network/PC equipment, software and supplies used by the various departments per location
Monitors patches/updates for server and networking operating systems and applications
Network troubleshooting - cabling, network interfaces, LAN/WAN performance and connectivity
Responsible for the installation and configuration of LAN/WAN equipment
Manages network data backups/restores for all Ohnward locations
Participates in the evaluation of new Server and PC software/hardware for respective Ohnward entities and their departments
Assist with providing/developing Security Awareness, Microsoft Office and additional computer training as needed
Assist in supporting all LAN/WAN-based applications
Thorough knowledge of a PC and Server, including hardware and software. More specifically, Microsoft Operating Systems: 7, 8, 8.1, 10 and the Microsoft Office suite.
Working knowledge of Microsoft Server Systems: 2008, 2008R2, 2012, 2012R2 and hybrid Exchange 2016/Office 365 email environment
Support knowledge of Citrix XenApp 7.x
Working knowledge of Cisco Meraki, HP networking hardware/IOS, TCP/IP, performance monitoring utilities.
Ability to solve problems and convert them into efficient solutions
Ability to communicate effectively with both technical and non-technical personnel
Foundational understanding of Windows Active Directory environment/domain
Ability to establish and maintain effective working relationships with employees at all locations
Adaptability, flexibility and the ability to work without direct supervision in an open environment
Willingness to learn and take on new challenges
Good organizational skills, ability to prioritize work and meet multiple deadlines
EDUCATION AND EXPERIENCE
A minimum of two years’ actual hands-on experience with the responsibilities outlined above is recommended. Additionally, a combination of education and experience equivalent to a bachelor's degree in computer science or related field is required.
Ohnward Bancshares, Inc. is headquartered in Maquoketa, Iowa and was formed in 1967 by John Fagerland and Edward Tubbs. The unique spelling comes from the last three letters of John’s name and the last four letters of Edward’s name to make Ohnward.
Ohnward Bancshares is the holding company for Maquoketa State Bank, First Central State Bank, Ohnward Bank & Trust, and Gateway State Bank. Togeth...er the Ohnward organization employees approximately 270 employees and has assets of approximately $880 million.
Our banks serve customers in the following communities: Maquoketa, Preston, Andrew, DeWitt, Long Grove, Eldridge, LeClaire, Cascade, Monticello, Baldwin, Onslow, Marion, Cedar Rapids, Clinton, Goose Lake, and Charlotte.